The Small Business Blogging Experts

Do you remember Roy Castle? He was a prominent figure in my childhood, primarily as the host of the long-running 70s TV programme, Record Breakers ...

We have recently been involved in a project for a big pharmaceutical company. It wasn't for Pfizer or AstraZeneca, but was still a very interesting multilingual voiceover project ...

Marketing is often confused with publicity and promotion, but those are just a couple of the components of good marketing. Understand all of them, particularly the role customers play ...

During the years I have been working as a freelance bookkeeper, the question I get asked most often is ''why didn't my accountant tell me that?'' It is a very difficult question to answe ...

I raised my eyebrow and he raised his. I narrowed my eyes and he narrowed his. I smiled so he smiled, too. I relaxed back into my seat and so did he. Not a pick-up technique, though ...

As a business owner, you need to pay attention to the way you handle your phone calls. Why? The professionalism you show when answering calls sets the tone for your ongoing relationships ...

Over the last few weeks, it has emerged that certain Samsung Smart TVs are dramatically breaching your privacy if you have the voice command and search technology fully switched on ...

Two conversations last week triggered this blog post. Both people were complaining that they weren't getting referrals from their network group ...

In a recent blog post, you will have read how we were excited, concerned and showing panic; all at the same time, due to us exhibiting at the first Business Exhibition ...

Most of us separate our household waste into recyclable, non-recyclable products. In fact, it is becoming increasingly expected that we recycle more of our waste ...

Last time I wrote about Cancer, I was five weeks from treatment and not feeling very well. In fact, my whole world fell apart for a good couple of months, but I'm slowly on the mend ...

Kim and I do get asked from time to time how have we managed to keep our design business going for the past 23 years. And the answer is quite simple really. It's all about persistence ...

There are over 6,900 languages in the world, but interestingly, only 10 of them cover almost half of the world's population. Read on to find out which languages got onto the list ...

Over the years, I have worked with many business owners, helping to formulate their plans for the business and working on strategies to implement those plans ...

Budgeting is a proactive rather than a reactive approach to managing money. It's not just for the poor or struggling business. Rich people and large organisations need to budget as well ...

Imagine a team of Wayne Rooneys, or of Alan Sugars. It just wouldn't work because they - and you - can't be really good at every position needed in a top-performing team ...

If you plan to grow your business, at some point you'll probably consider how you can make more sales. In turn, you may run a new marketing campaign to encourage customers to spend more ...

Crowd policing normally means how police control crowds, deal with riots, protests etc. But it can also mean using the wider community to aid the police in finding people, suspects and s ...

When I started in consultancy, over 13 years ago, the first thing I did was go on a sales training course and it was there that I was introduced to the most daunting of beings, the gatek ...

Everyone who works in an office or factory will have seen those pieces of equipment that are placed on walls. Yes, it's a fire extinguisher and they're very important pieces of equipment ...

There are many benefits to having a robust health and safety management system in your business. Mainly to keep employees safe but there are other reasons for having a system in place ...

The process of building a blog post for a client is quite in depth. From the moment they submit their 'raw thoughts' to when it is published, what happens within our editorial system?

Not all businesses need great branding and for some, the lengths we go to making sure our clients' businesses look right, to increase their sales, margins and profit, are just not warran ...

Specialists say that body language accounts for roughly three quarters of a conversation. Put simply, your body language is over three times more important than what you actually say ...